Feedback
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As an advocator of 気配り (kikubari), Shakura pledges to create the best customer experience for our customers. We believe there is always room for improvement and that every comment or suggestion serves as an excellent opportunity to do so. If you have any feedback or complaints regarding our treatments or services, kindly leave us a message below.
Customer Care & Feedback FAQ
If you have any questions or concerns regarding a purchase, treatment package or consultation, please contact our Customer Relation Team by phone at 6514 1527 or Whatsapp 8112 3842 or email feedback_skr@shakurabeauty.com.
We will review your feedback and assist you accordingly.
You may contact our Customer Relation Team phone at 6514 1527 or Whatsapp 8112 3842 or email feedback_skr@shakurabeauty.com. We welcome all feedback and will review each matter carefully.
Yes. We encourage customers to contact our Customer Relation Team phone at 6514 1527 or Whatsapp 8112 3842 or email feedback_skr@shakurabeauty.com first so that we may understand the situation and seek an appropriate resolution.
To assist us in reviewing your enquiry, please prepare:
- Your name
- Contact number
- Branch visited
- Date of visit
- Details of your concern
For customer feedback, concerns regarding purchases, service-related enquiries and requests for case review, please contact:
Customer Relation Team: Phone: 6514 1527
Whatsapp: 8112 3842
Email: feedback_skr@shakurabeauty.com